1. Information We Collect
1.1 Personal Information
When you register or place an order, we collect:
- Full Name
- Email Address
- Mobile Number
- Shipping Address (Address, City, State, Postal Code, Country)
- Payment Information (processed securely, we don't store card details)
1.2 Automatically Collected Information
When you visit our website, we automatically collect:
- IP Address and Device Information
- Browser Type and Version
- Pages Visited and Time Spent
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
| Purpose | Details |
|---|---|
| Order Processing | Process and fulfill your orders, send order confirmations |
| Customer Service | Respond to your inquiries and provide support |
| Marketing | Send promotional emails about new products (you can opt-out anytime) |
| Website Improvement | Analyze usage patterns to improve user experience |
| Legal Compliance | Comply with legal obligations and prevent fraud |
3. Information Sharing
3.1 We DO NOT Sell Your Data
We never sell, rent, or trade your personal information to third parties for marketing purposes.
3.2 Third-Party Service Providers
We share information with trusted partners who help us operate our business:
- Payment Gateways: Razorpay (for secure payment processing)
- Courier Partners: Delhivery, Blue Dart, DTDC, The Professional Couriers, India Post Speed Post and etc., (for order delivery)
- Email Service: For order confirmations and updates
- Analytics: Google Analytics (for website performance)
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL Encryption for all data transmission
- Secure password hashing (bcrypt)
- Regular security audits
- Limited access to personal data by employees
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
5. Cookies Policy
5.1 What Are Cookies?
Cookies are small text files stored on your device to enhance your browsing experience.
5.2 How We Use Cookies
- Essential Cookies: Required for login and cart functionality
- Analytics Cookies: Help us understand website usage
- Marketing Cookies: Track ad performance (with your consent)
You can disable cookies in your browser settings, but some features may not work properly.
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-Out: Unsubscribe from marketing emails
- Data Portability: Request your data in a portable format
To exercise these rights, email us at info@blessingenterprises.com
7. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If you believe we have collected data from a child, please contact us immediately.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance (e.g., transaction records for 7 years as per Indian tax laws).
9. International Data Transfers
Your data is stored on servers located in India. If we transfer data internationally, we ensure adequate protection through standard contractual clauses.
10. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice. Continued use after changes indicates acceptance.
11. Contact Us
For privacy-related questions or concerns, contact our Data Protection Officer:
- Email: info@blessingenterprises.com
- Phone: +91 87782 09640
- Address: BLESSING ENTERPRISES, Chennai, Tamil Nadu, India.